WEST PALM BEACH, Fla. — A crush of people filing for unemployment benefits in Florida is creating problems for some trying to navigate the state’s website.
The state said Tuesday they have seen anfloridajobs.org to apply for benefits.
“I tried the 1-800 number at the unemployment office to call for help and it says due to the volume of the calls that we can’t take you phone call and we can’t give you a call back. It’s a nightmare,” said Jarman. "How are we going to feed ourselves?"
All of CareerSource's online resources remain available, and they will continue to provide virtual services by email and phone to serve job seekers and employers.
DOE spokeswoman Tiffany Vause said the state's system is moving slow with the high volume.
“We’re asking everyone to have continued patience. If you are having trouble filing your claim, please try again later and please continue to try throughout the day and throughout the evening,” Vause said.
She adds the department is expanding server capacity, adding workers and hours at the department’s call center at 1-800-204-2418.
"As this pandemic continues to develop, it's important to take this proactive measure to close our centers to the public to help protect our customers, staff and community partners. We are closely following guidelines and recommendations from government and health officials to ensure that appropriate actions are taken to keep our organization safe and so that our staff can continue to be available to provide services virtually," said Julia Dattolo, interim president and CEO of CareerSource Palm Beach County.
All public events, including job fairs, on-site recruitments, workshops and community events are also suspended until further notice.