FEMA offers these tips if you receive a rejection letter:
Applicants must read their letters carefully because it may explain any problems that could be corrected.
You may need to provide additional information or documents. If a mistake has been made, you should let FEMA know right away by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) or visiting a Disaster Recovery Center.
Everyone has the right to appeal any FEMA decision.
Appeals may relate to eligibility, the amount or type of help provided, a late application, a request to return money, or continuing help.
If you were determined ineligible due to insurance coverage, but had under insured or uninsured losses, you can appeal the decision by submitting your insurance settlement paperwork.
The appeal must be sent and postmarked within 60 days after you receive the letter.
In your appeal letter, explain why you think the decision about the amount or type of assistance is not correct. You will need to include your full name, the nine digit FEMA registration number and the four digit disaster number.
Be sure to sign the letter and include a copy of a state-issued identification card, such as a driver’s license. If you cannot do that, write: “I hereby declare under the penalty of perjury that the foregoing is true and correct.”
Date the appeal letter and include the FEMA application number and the disaster number (DR-4337) and mail or fax it to: