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Delray day spa owner fighting back against calls for sexual services

Posted at 6:40 PM, Feb 21, 2019
and last updated 2019-02-21 22:48:29-05

DELRAY BEACH, Fla.  — It starts with a phone call and then an unfamiliar voice.

"The phone calls usually start with prices. After the price then they want to know what does that entail," Nancy Reagan said.

Reagan is the owner of Bella Reina Spa in Delray Beach. She says three to five times a month she gets a call asking for services that go beyond a massage.

"Right after Valentine's Day that guy asked for a Nuru Massage. I had no idea and I had no idea what that meant and had to look it up on Google immediately, but it was a very sexual explicit massage," Reagan said.

Now, recent news of sex trafficking at day spa’s in our area has her standing up for people running legitimate businesses.

"Just like you have good doctors and bad doctors you have good massage therapists and bad massage therapists," she said.

Reagan is a member of the Florida Spa Association she says she trains her employees to report suspicious behavior.

"We've worked hard to get where we are so we can take care of people and we would really like for more people to appreciate that's what we do," Brandi Fletcher said.

Fletcher is a licensed massage therapist at the spa. She says inappropriate behavior can come from both sides.

"Maybe they aren't being draped properly. They need to make that known and stand up for themselves because nobody should have to feel uncomfortable on the table," she said.

Reagan says she will continue to operate business as normal and she says if she gets anymore calls she plans to call police.