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Residents at Forest Hill Club Condominium face sewage backup as management works to resolve issue

Families tell WPTV's Samantha Gutierrez they have been without working bathrooms for days forcing some to shower outside or pay for an Airbnb
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PALM BEACH COUNTY, Fla. — Residents at Forest Hill Condominium in Palm Beach County say they are dealing with a major sewage backup that has left them without basic necessities.

WATCH BELOW: 'The human waste water is totally in my toilet and bathtub,' Yanisley Fernandez tells WPTV's Samantha Gutierrez

Residents at Forest Hill Club Condominium face sewage backup

Families said they can finally use their bathrooms after days of sewage problems. The human waste water started backing up into units on last Friday, and one week later, residents are thankful for a long awaited solution.

"It's horrible," Yadian Oquendo said.

Oquendo said his family resorted to showering outside or using the pool bathroom.

"It's really sad, really sad, what we're living through here," Oquendo said.

Yanisley Fernandez is waiting on a reimbursement for a seven-day Airbnb rental her family of four used while their unit was unavailable.

"The human waste water is totally in my toilet and bathtub. Saturday, the technicians came, walked in, looked and left," Fernandez said. "On Monday, they sent technicians over again. They came in, they looked and nothing was solved, still."

Cruise Property Management said a faulty switch caused the issue and that it was fixed on Tuesday.

However, after I told them sewage is still sitting inside units, the company said technicians will be on site evaluating the issue.

Fernandez said the sewage issue was resolved Friday.

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