Macy's responds after Rita Ora criticized for lip-sync issues during 2018 Thanksgiving Day parade

Posted at 9:09 AM, Nov 23, 2018
and last updated 2018-11-23 11:14:21-05

British Pop Star Rita Ora was criticized on social media after her Macy's Thanksgiving Day Parade lip-syncing did not match up with what was heard by television watchers, and Macy's has responded.

"During today’s NBC broadcast of the #MacysParade several recording artists experienced technical difficulties that negatively impacted their performance. We apologize and want fans to know these issues were out of the artist’s control," the company tweeted around 1:30 p.m. Eastern on Thursday.

PHOTOS: 2018 Macy's Thanksgiving Day Parade

Ora took to Twitter shortly after to thank Macy's for explaining the issue.

Pop star John Legend, who also performed during the parade (both celebrities have new albums out), came to the defense of performers who must lip-sync in the Macy's parade.