Mechanical issues cause Norwegian to cancel cruise for thousands of passengers in Puerto Rico

Posted at 9:35 AM, Nov 20, 2018
and last updated 2018-11-20 16:29:34-05

SAN JUAN, P.R.-- Thousands of passengers aboard the Norwegian Jade cruise ship will have to fly back to Miami from San Juan, Puerto Rico cutting their ten-day Caribbean vacation short.

The ship left from Miami last Friday and arrived in San Juan Sunday. 

Late Sunday evening, about an hour before the ship was supposed to leave the port, the captain announced that the remaining seven days of the cruise had been canceled due to mechanical issues. 

The ship's itinerary included stops in Barbados, St. Kitts, and St. Lucia before its planned return to Miami on November 26.

In a letter to guests Monday, Norwegian Cruise Line said it will refund the price of the cruise for passengers and offer a 100 percent credit for a future cruise. 

The cruise line is working to book flights for passengers back to Miami Tuesday. 

Passengers who book their own travel arrangements can receive up to $650 reimbursement.