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Senator calls for rebates, late fee waivers from cable, phone & internet companies in wake of Irma

Posted at 1:20 PM, Sep 15, 2017
and last updated 2017-09-15 13:20:06-04

In the wake of massive devastation from Hurricane Irma – including more than a million across the state still without power and looking to rebuild – U.S. Senator Bill Nelson is asking the nation’s largest internet, phone and cable providers to give customers a break after the storm.

RELATED:GALLERY - Irma strikes FloridaLatest Power Outage Numbers

Nelson sent the request to the CEOs of several different companies, including AT&T, Sprint, Verizon, Comcast and more, asking the companies to provide rebates to those customers currently without power as well as a 60-day moratorium on late fees.

“Now is the time to lend a helping hand to your fellow Americans—to help them meet their immediate needs without the added stress of excessive financial demands,” Nelson wrote.

The Federal Communications Commission released statistics Thursday showing 18 percent of cell sites in Florida are without service, while over eight million cable and wireless subscribers are without service in Alabama, Florida, and Georgia.