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AT&T outage affecting iPhone users

Posted at 7:16 PM, Nov 15, 2017
and last updated 2017-11-16 05:34:21-05

AT&T Wireless customers with iPhones may be experiencing an outage, as thousands across the country say they are not being able to make or receive calls. 

Affected customers are reaching out to AT&T on social media, asking for a solution. 

The company is advising customers to turn their phones off and then back on. 

According to AT&T, the outage should be fixed by Thursday. 

Here is a temporary workaround: 

  • Go to iPhone "Settings"
  • Cellular (Fourth down)
  • Cellular data options
  • Enable LTE
  • Choose "Data Only"
  • Reboot

The way to figure out if the issue is fixed is to turn back to the “Voice & Data” step. 

If it is working, it's fixed. If not, turn back to "Data Only."