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Hotlines and online resources for Palm Beach County students

Safely Back to School
Posted at 5:21 AM, Aug 31, 2020
and last updated 2020-08-31 05:21:24-04

PALM BEACH COUNTY, Fla. — Students in Palm Beach County go back to school Monday. The school year will begin with distance learning which comes with its own challenges.

In an effort to help students and parents adjust, the school district has created several hotlines and online resources.

Important Phone Numbers:

  • Information Helpline to answer questions regarding the start of the 2020-2021 school year: (561) 969-5840. The Hotline will be staffed Monday through Friday. Representatives are available to answer questions in English, Spanish, and Haitian Creole.
  • Leave a message for a return call at (561) 684-5100.
  • Technical Questions - IT Service Desk: 561-242-4100; Monday-Friday, 6:30 a.m. to 5:00 p.m.
  • Student Mental Health Helpline: 561-432-6389; Monday-Friday, 8:00 a.m. to 4:30 p.m.
  • School District App: The School District App is available for download and has all of this information in your hand.
  • Transportation Hotline: 561-357-1110

You can find the COVID-19 Guiding Document here.

You can find the school reopening information here.

You can find distance learning information here.

School meal distribution is Tuesdays and Thursdays from 11 a.m. to 1 p.m. and 3 p.m. to 5 p.m. at 173 schools across the District.

You can find student registration here.

For more information the school district suggests following them on Twitter, Facebook and Instagram at @PBCSD with the hashtag #GoingtheDistancePBCSD.