SUNRISE, Fla. — Florida Panthers games don't happen without ice— and the ice doesn't happen with Graham Caplinger.
Caplinger is in his 32nd year as 1 of only 32 NHL ice technicians, and will be hitting his 20th year with the Panthers in January.
WPTV Anchor Mike Trim talked to Caplinger about the role and how he's seen the love of Florida hockey grow.
“There’s just an energy when the games are going on," Caplinger said. "The fans, when you go out into the community, you see how everyone is embracing it.”
The ideal temperature for the ice is 60 degrees, which Caplinger said can pose a challenge in South Florida. Crowds opening doors, humidity and even the dew point are all factors in controlling the temperature, but equipment advances over his three decades on the job have made it easier.
WATCH: How Graham Caplinger has noticed the improvement in icing equipment
Caplinger has a five-member crew that is responsible for maintaining the boards and glass surrounding the ice, and of course, a Zamboni machine that cleans and shaves the ice before adding more water.
Making the ice is a process that begins already in August, with the first step to start the refrigerating unit to cool the arena's concrete floor to 15 degrees. Then, it's time to pour roughly 12,000 gallons of water to freeze. After that, the ice is painted white.
From start to finish, the process takes about a week, but becomes a tighter turnaround during the season.
WATCH: Panthers ice technician explains how Amerant Bank Arena can host both hockey and concerts
With three straight appearances in the Stanley Cup Final, Caplinger is at the top of his game.
WATCH: What it means to be 1 of only 32 NHL ice technicians

As the Florida Panthers chase a third Stanley Cup championship this season, WPTV is along for the ride!
We will be highlighting the team with our new show on South Florida's 9 called "Panthers 360".
Hosted by WPTV anchor Mike Trim, watch the show each Wednesday.
We will take an in-depth look at the season, break down film and connect with the players and special stories off the ice.
Every Monday at 12:15 p.m. on the WPTV YouTube page, Trim will be joined by different analysts to discuss the latest on the team. We want to hear your thoughts, so post your questions and comments while the live interview takes place!
South Florida's 9 is your home for Panthers hockey all season long!