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IRS computer problems shut down tax return e-file system

<p>Today was a really bad day for computer screens to go dark for the Internal Revenue Service. Well actually, any day between Jan. 19 and April 18 would be a bad day for that to happen.</p><p>The <a href="https://www.irs.gov/uac/Newsroom/IRS-Statement-on-Experiencing-Systems-Outage" target="_blank">IRS reported a "hardware failure</a>" Wednesday afternoon. It didn’t explain how or why the problem occurred, only that it affected several systems including the online filing system.</p><p>The "Where’s My Refund" feature on the site also went down, so you over-achievers who have already filed and are tracking your return, you’ll have to check your mailbox for the time being.</p><p>The IRS assures taxpayers can still prepare their returns as normal, but it just can’t accept electronic returns for now. </p><p>There’s no word on when the system might be fixed, but we’re guessing whoever the IRS brings in will probably be feeling the pressure to solve the problem fast.</p><p><i>This video includes images from Getty Images.</i></p>
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WASHINGTON (AP) — The IRS stopped accepting electronically filed tax returns Wednesday because of problems with some of its computer systems. The outage could affect refunds, but the agency said it doesn't anticipate "major disruptions."

A "hardware failure" forced the shutdown of several tax processing systems, including the e-file system, the IRS said in a statement. The IRS.gov website remains available, but "where's my refund" and other services are not working.

Some systems will be out of service at least until Thursday, the agency said. "The IRS is currently in the process of making repairs and working to restore normal operations as soon as possible," the IRS said.

Taxpayers can continue to send electronic returns to companies that serve as middlemen between taxpayers and the IRS. But those companies have to hold on to the tax returns until the IRS systems are up and running again, the IRS said.

While the IRS said it is still assessing the scope of the outage, it expects 90 percent of taxpayers will receive refunds within three weeks.

People who have already filed returns don't need to do anything more, the IRS said.