With the dawn of 2014, many consumers are returning laptops, tablets or other gadgets purchased over the holidays.
But before you put your tech back in its box, there are warnings you need to know because your money and identity could be at stake.
Matt Wahlert recently returned a laptop because it had a bad hard drive. He thought the transaction went well until he learned someone bought his laptop refurbished – and it still contained all of his personal information and tax forms.
Something similar happened to Sean Morath last Christmas when he returned an iPad to Best Buy and then received a strange email.
"A friend…bought a new iPad, and when he opened it up, it said, ‘Hello Sean Morath.' And I said, ‘Huh?'"
Morath said his used iPad was resold without his name and credit card info removed.
Best Buy representatives said stores are supposed to erase and reset all returned electronics.
In a statement, the company said, "We are sorry to hear about this incident... we will take the appropriate action to rectify this situation."
To avoid this risk, before returning something, go to your gadget's settings and look for an "erase" or "restore" button.