still billing customers

Don't Waste Your Money

Remember seeing pop up ads from 5 or 10 years ago, claiming that an old friend was trying to reach you?

It all seems to quaint now.
Turns out some people are still paying...and paying...and paying for membership they thought ended years ago.

Charges continue to hit

Back in the pre-Facebook days, was about the only way to find your mullet-wearing high school friends. But many people who joined years ago complain they are still being billed.

In 2010, the site settled a class action claiming it deceived customers into paying for services they didn't want.

People who signed up -- like Sandra Poland -- received tiny checks or refunds for the hassle. "It said I would get 2 dollars.  Two dollars?  Two dollars," she said.
As meager as the settlement was, lawyers hoped it would end complaints about But it didn't.
A viewer, Maria Rupp, just emailed me to say "here it's 2013, with another $59 billed to our account."
The website Consumer has posted more than 20 complaints so far in 2013 about auto renewals that wont stop.

The Better Business Bureau has more than 900 complaints since 2010, but still gives a good grade because the terms are clearly spelled out in the contract:

By giving your credit card, you agree to auto renewal each year.

Classmates dot com is not doing anything illegal.
But if you keep getting charged for renewals you may say "doesn't that stink?"

So always check your credit cared statements for unexpected charges so you don't waste your money.


Don't Waste Your Money is a registered trademark of the EW Scripps Co.

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