Hess warns customers skimmer devices used by criminals at South Florida gas stations

Hess said Friday that many of its South Florida gas stations have been targeted by thieves using "skimmer" devices to intercept customers' credit and debit card information.

The local gas stations where the illegal activity took place are in West Palm Beach, Lake Worth, Delray Beach, Jensen Beach and Stuart.

"In recent months, there have been attempts to steal credit and debit card numbers at service stations in South Florida using so-called “skimmer” devices. Criminals tamper with gas pumps and place devices into their internal mechanisms to try to illegally intercept and record customer credit and debit card information as the cards are swiped at the pump," Hess said in a statement.

The company says it can't be sure whether any customers' payment card information was actually obtained, but they urge customers who may have paid by debit or credit card at the locations listed below to to:

• Carefully review credit and debit card statements for unauthorized charges or debits and immediately report any suspicious ones to the card issuer.
• Be on the lookout for any calls or letters from retailers or creditors regarding merchandise or services not ordered.
• Report any missing credit and debit card statements to the card issuer immediately.

Customers can also contact their card issuer to alert them that their information may have been vulnerable so the card issuer can be vigilant in monitoring for any unusual charges.

Hess has set up a customer information line at (800) 849-2790. Hess will also provide AllClear ID's Indentity Repair service free to anyone who thinks there may be fraudulent activity on their cards as a result of paying at one of the pumps listed leading up to the date and time indicated.

The list of incidents is as follows. Local stations are in bold:

  • 5019 Okeechobee Blvd., West Palm Beach (February 20, 2014, at approx. 3 p.m. in pump 3)
  • 4 N. Indian Rocks Rd., Largo (February 20, 2014, at approx. 12:30 p.m. in pump 8)
  • 33600 US 19N, Palm Harbor (February 20, 2014, at approx. 3:30 p.m. in pump 13)
  • 3965 S. Congress Avenue, Lake Worth (February 21, approx. 11 a.m. in pump 16, and February 22, 2014, at approx. 12:30 p.m. in pump 14)
  • 14624 Military Trail, Delray Beach (February 21, 2014, at approx. 10 a.m. in pump 1)
  • 2450 Okeechobee Blvd., West Palm Beach (February 21, at approx. 12:30 p.m. in pump 9 and March 21, 2014, at approx. 11 a.m. in pump 7)
  • 2577 Harn Blvd., Clearwater (February 21, approx. 1:30 p.m. in pump 8, and February 28, 2014, at approx. 4 a.m. in pump 9)
  • 2023 US Highway 19, Holiday (February 21, 2014, at approx. 1:30 p.m. in pump 13)
  • 4287 NW Federal Hwy., Jensen Beach (February 21, at approx. 2 p.m. in pump 1 and February 26, 2014, at approx. 10 a.m. in pump 5)
  • 150 North State Rd., Margate (February 21, 2014, at approx. 11 a.m. in pumps 1 and 6)
  • 2300 SE 17th St., Fort Lauderdale  (February 25, 2014, at approx. 4 p.m. in pump 2)
  • 100 SW Monterey Rd., Stuart  (February 27, 2014, at approx. 8:30 a.m. in pump 1)
  • 6840 Okeechobee Blvd., West Palm Beach  (February 28, 2014, at approx. 10:30 a.m. in pump 1)
  • 5798 Roosevelt Blvd., Clearwater  (March 10, 2014, at approx. 9:30 p.m. in pump 1)
  • 900 E. Sample Road, Pompano (April 9, 2014, at approx. 7:30 a.m. in pump 7)
  • 15260 McGregor Blvd., Fort Myers (April 10, 2014, at approx. 7:30 p.m. in pumps 1 and 8)

In the statement, Hess also said, "We believe the information at risk is the data contained on the magnetic strip on a payment card, which includes the customer’s name, account number, and expiration date. We do not believe Social Security Numbers are included on the magnetic strip. Hess does not store payment card account numbers on its systems, and these incidents did not involve hacking into Hess systems.:

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