Uninsured Floridians face glitches while signing for plans on Healthcare.gov as deadline approaches

Web users had to wait or phone call center

WEST PALM BEACH, Fla. -- - With the deadline fast approaching on Monday, the last day to enroll into a plan on Healthcare.gov was filled with ups and down.

People without healthcare had until midnight on Monday to sign up on the website or they will face a penalty from the government in accordance with the Affordable Healthcare Act or Obamacare as some know the plane.

"I have been dreading this day," said Christian Lexima, a Healthcare.gov navigator in West Palm Beach. "It has been a roller coaster. Where it was kind of difficult in the beginning."

Those who waited until the last day to sign in for the first time faced glitches which prevented them from enrolling.

Many who tried to sign up were given a message on the website that it was too busy to handle the traffic. Visitors could either wait or phone the call center. Many waited hours without any luck.

"It is frustrating. But when it does work, it does help a lot," said Lexima.

The hope of someone getting insurance for the first time is what keeps Lexima going each day he steps into the office.

"It definitely does make the job worth it because every day I come here and I'm just ready work because I want to help as many people as I can," said Lexima.

Navigators said for the people who were unable to sign up on Monday, they will have to prove they made the effort. Experts said those people will be notified in a few days to finish their enrollment.


Comments