WEST PALM BEACH, Fla. - NewsChannel 5 has learned big changes are under way at Palm Tran.
Three Palm Beach County Commissioners said the County Administrator has proposed a restructuring plan for management at the bus system.
The commissioners told NewsChannel 5 that Palm Tran Director Chuck Cohen will no longer be in charge of Palm Tran Connection. That's the door to door service that transports the elderly and people with special needs.
The service has received a lot of negative attention over the past year after a new company took over the service.
Hundreds of people have complained of not getting picked up, or waiting long periods of time for transportation.
Commissioners said the County Administrator has proposed a number of changes for the county department. Some of those changes still have to be approved by the entire commission.