Asiana plane crash update: 911 calls released

Authorities have released 911 calls reporting the deadly Asiana plane crash at San Francisco International Airport Saturday.


911 Operator: 911 emergency, what are you reporting?

Caller: hi, I'm reporting an airplane crash at SFO.

911 Operator: An airplane crash at SFO?

Caller: Yeah.  We were hiking on a trail outside Pacifica and we heard a giant explosion and yeah we're with a couple of other hikers and they had saw that an airplane had crashed right there at SFO.

911 Operator: At actually at the airport?

Caller: yeah, yeah, yeah.


911 Operator; 911 emergency, what are you reporting?

Caller on plane: Hi we are just, ah, we are at the San Francisco airport and our just airplane crashed upon landing and we think we need someone here, someone here as soon as possible.

911 Operator: Okay, what runway are you at?

Caller on plane: What's that?

911 Operator: Are you on at specific runway?

Caller on Plane: I don't know the runway. We just literally ran out of the airplane.

911 operator: What kind of airplane were you on?

Caller on plane: Asiana Airlines


CALLER 1: "Hi. Yeah, we just crash-landed on (indistinct) airlines, and it looks like it's on the south (indistinct), but not too many ambulances."

DISPATCHER: "Yes, we do have the ambulances and the fire department on the way."

CALLER 1: "Okay."

DISPATCHER: "Can you tell me, are there people that are trapped on the plane?  I know some people have gotten off already."

CALLER 1: "I got -- I think the majority of people got off.  I tried to stay back, but I think there's at least a handful of people behind me, before everyone was telling us to get out, so..."

DISPATCHER: "Are you guys actually trapped, or just the people haven't gotten off?"

CALLER 1: "No, no.  Every-- most people have gone down the slide, and I think everyone's -- there's some people going into the plane now, and..." (indistinct)

DISPATCHER: "...going back into the plane?"

CALLER 1: "The emergency crews."


CALLER 2: "Hi.  We are at the San Francisco International Airport, and we just got in a plane crash, and there are a lot of people that need help... and anyways..." (indistinct)

DISPATCHER: "Are you with a lot of the ambulances that are there?"

CALLER 2: "No, they are not.  We have -- we have people over here who are -- weren't found, and they're burned, really badly."

DISPATCHER: "Okay, where are you at?"

CALLER 2: "We're out on the outskirts -- we're not towards the airport itself, but we're more out on the field where people -- planes are landing."

CALLER 3: "Yes, I was on the plane.  We got on the -- we've been on the ground, I don't know, 20 minutes?  A half-hour?  There are people laying on the tarmac with critical injuries; head injuries.  We're almost losing a woman over here.  We're trying to keep her alive."


In other developments, crews began removing plane wreckage from the airport Wednesday.