PALM BEACH GARDENS, Fla. - Some neighbors in Palm Beach Gardens have been living without cable, internet and phone service for 10 days.
Marilyn Gluck called the Consumer Watchdog because she said it was taking too long for AT&T to find and fix the problems at her home in the Devonshire at PGA National,
She’s been relying on cell phones with poor reception to communicate.
“We are frustrated because the cell phones don't work properly in the building,” Marilyn said. “We can't get our messages, cable television, Internet and telephones are a big part of everybody's life.
Gluck says other neighbors who use AT&T also were suffering through the outage.
“It's a service that we pay a lot of money for,” Gluck said. “They told me don't worry we will give you five dollars a day for your inconvenience. I told them I don't want the money, I want my services back.”
Gluck says she was told a few times over the last ten days that her services would be restored soon, but it hadn’t happened.
A worker was even there Thursday when our cameras were there.
Gluck said her services were restored just after 4 p.m. on Wednesday.
Statement from AT&Spokesperson: Some AT&T customers in the Devonshire community in Palm Beach Gardens may have experienced issues with their U-verse and wireline services due to extensive repair work being conducted by AT&T technicians in order to fix damage caused by a car hitting AT&T wireline equipment. Technicians worked diligently to resolve the problem, and service is currently running normally. We apologize for this inconvenience.
BrandsMart security changes after 2013 chaos
The holiday shopping season got off to a rough start at BrandsMart last Thanksgiving as crowds pushed their way into the store. The…
Rat shuts Boca restaurant for 2nd time
The restaurant's manager didn't want to comment, but the owner of Saquella Caffe did. He gave a surprisingly honest and candid…
Facebook privacy changes you need to look at
Have you noticed the changes on your Facebook page? The Consumer Watchdog is breaking down the changes and shows you what to look at to make…
Cruise refunds hard to get without insurance
The Consumer Watchdog shows you the steps you need to take to protect your next cruise.
Unemployment fraud frustrating employees
Millions of your tax dollars are paid to thieves each year. They're ripping off you and the government by filing fraudulent unemployment…