Downtown Auto Sales loses car dealer license after Consumer Watchdog story exposes customer concerns

Consumer Watchdog gets answers

WEST PALM BEACH, Fla. - Eddie Graham called the Consumer Watchdog for help tracking down his car that vanished. What we found prompted the state to take action.

Pictures and paperwork are all Graham has left of his car. He drove it for a year but never got the title. Graham said the dealership wanted more money when he made his last car payment.

Graham refused to pay it since he had a contract. We first shared this story in January .

After our calls to the the Florida Department of Highway Safety and Motor Vehicles, the state investigated and recently revoked the dealership's license to sell cars.

This was not the first time the state found violations at the car lot.

"When the state called me and told they revoked the license I was jumping for joy. Tell you the truth I really was. I was very happy about that. No one else can get ripped off," explained Graham. "I feel like justice has been served."

The car lot looks closed, but when the Consumer Watchdog called, someone answered the phone. He mentioned he was just clearing up the messages on the phone, and just started working there. The employee hung up when I pushed further to find out if the car lot is still selling cars.

Downtown Auto Sales can appeal the decision to try to get its license back. It told the state at a hearing that it never issued a title for the car because of employee turnover issues, and the tires and rims were not included in the sale price of the car.

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