WEST PALM BEACH, Fla. - Doctor Maureen Whelihan encounters questions about the Affordable Care Act regularly. She only expects that to increase now that anyone can apply to sign up for federal health insurance.
"I worry that as my patients are exposed to questions to figure out a plan, that they'll have difficulty. But the navigators are there to help people find a way," said Whelihan.
Navigators like Susan Eddins, who is one of six people available at the Epilepsy Foundation of Florida in West Palm Beach.
"We were given step by step training on how to assist the community about health care on a budget, and answer what questions they may have," said Eddins.
Eddins and her team know they're not welcome everywhere, because of the ban on navigators on state-owned grounds handed down by Governor Rick Scott.
But that isn't stopping navigators from stepping out into the community and hosting events to reach out to people. Sometimes at local parks, or libraries, places that are not operated by the state.
Gov. Scott argues the law lacks privacy safeguards.
Doctor Whelihan says her cash paying patients are grateful someone will be there to help them get through the red tape.
"For people this is challenging, they know they're entitled to something, just not sure how to get there," said Whelihan.
Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
One person will win a three-year lease on a 2013 Honda Civic Lx Sedan automatic.
Click to see the latest mugshots, plus this week's wanted fugitives.
This feature packed upgrade brings you faster performance, easier navigation, and stunning improvements to photos, video and readability.
Latest Local News Stories