WEST PALM BEACH, Fla. - Businesses are now turning the tables against consumers who speak out.
John Matarese shows us how to protect yourself when filing a complaint, so you don't waste your money.
Copyright 2011 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Click here to see the latest mugshots in Palm Beach County
Click here to see the latest mugshots in St. Lucie County.
Get the latest updates, photos and video from the devastation in Moore, Okla. Also, see how to help.
Latest Money Headlines